Top hostels in Oceania

As Product Manager for HostelBookers, I am pleased to announce the top hostels and properties in Oceania for 2013 – as  brought to you by HostelBookers ‘Awards for Excellence’. All awards are based primarily on customer reviews. While I have the joy of selecting the winners, it is you – the customer, who has spoken!

The winners in Oceania include the following:

Most Popular

Wake Up!

Wake Up! Sydney

Top 3 Accommodations

Adventure Queenstown Hostel

Best Atmosphere

Noosa Flashpackers

Noosa Flashpackers

Best Staff

Ponsonby - Auckland

Ponsonby – Auckland

Award for Cleanliness

YHA Brisbane rooftop

YHA Brisbane rooftop

Best for solo travellers

Best for families

Best for couples

Best new hostel

Best value hotel

Congratulations to all properties and their owners and staff – and happy travelling to the reader!

For a full list of HostelBookers ‘Awards for Excellence’ 2013 winners – view here

http://www.hostelbookers.com/2013-top-accommodation/

Top hostels in Eastern Europe

As Product Manager for HostelBookers, I am pleased to announce the top hostels and properties in Eastern Europe for 2013 – as  brought to you by HostelBookers ‘Awards for Excellence’. All awards are based primarily on customer reviews. While I have the joy of selecting the winners, it is you – the customer, who has spoken!

Russia explodes with boutique hostels - this one in St.Petersburg!

Russia explodes with boutique hostels – this one in St.Petersburg!

The winners in Eastern Europe include the following:

Most Popular

Czech Inn

Czech Inn

Top 3 Accommodations

Mad House Prague

Mad House Prague

Best Atmosphere

Krumlov House Hostel

Krumlov House Hostel

Best Staff

Hostel Blues

Hostel Blues

Award for Cleanliness

Wombats - Budapest

Wombats – Budapest

Best for solo travellers

Best for families

Best for couples

Best new hostel

Best value hotel

Congratulations to all properties and their owners and staff – and happy travelling to the reader!

For a full list of HostelBookers ‘Awards for Excellence’ 2013 winners – view here

http://www.hostelbookers.com/2013-top-accommodation/

Most destinations mentioned are cheaply reached by budget airlines

I prefer to use Ryanair or Easyjet

Top hostels in Asia

As Product Manager for HostelBookers, I am pleased to announce the top hostels and properties in Asia for 2013 – as  brought to you by HostelBookers ‘Awards for Excellence’. All awards are based primarily on customer reviews. While I have the joy of selecting the winners, it is you – the customer, who has spoken!

Reggae Mansion Kuala Lumpur

Reggae Mansion Kuala Lumpur

The winners in Asia include the following:

Most Popular

Top 3 Accommodations

Best Atmosphere

Best Staff

Award for Cleanliness

Best for solo travellers

Best for families

Best for couples

Best new hostel

Best value hotel

Congratulations to all properties and their owners and staff – and happy travelling to the reader!

For a full list of HostelBookers ‘Awards for Excellence’ 2013 winners – view here

http://www.hostelbookers.com/2013-top-accommodation/

Top hostels in North America

As Product Manager for HostelBookers, I am pleased to announce the top hostels and properties in North America for 2013 – as  brought to you by HostelBookers ‘Awards for Excellence’. All awards are based primarily on customer reviews. While I have the joy of selecting the winners, it is you – the customer, who has spoken!

The winners for North America include the following:

Most Popular

Top 3 Accommodations

Premier budget accommodation in the USA

Chicago Getaway – Premier budget accommodation in the USA

Best Atmosphere

Best Staff

Award for Cleanliness

Best for solo travellers

Best for families

Best for couples

Best new hostel

Best value hotel

Congratulations to all properties and their owners and staff – and happy travelling to the reader!

For a full list of HostelBookers ‘Awards for Excellence’ 2013 winners – view here

http://www.hostelbookers.com/2013-top-accommodation/

Top Hostels in Western Europe

As Product Manager for HostelBookers, I am pleased to announce the top hostels and properties in Western Europe for 2013 – as  brought to you by HostelBookers ‘Awards for Excellence’. All awards are based primarily on customer reviews. While I have the joy of selecting the winners, it is you – the customer, who has spoken!

Amazing, huge hostel in an old textiles university

PLUS Berlin – Amazing, huge hostel in an old textiles university

The winners in Western Europe include the following:

Most Popular

Top 3 Accommodations

Best Atmosphere

Best Staff

Award for Cleanliness

Best for solo travellers

Best for families

Best for couples

Best new hostel

Best value hotel

Congratulations to all properties and their owners and staff – and happy travelling to the reader!

For a full list of HostelBookers ‘Awards for Excellence’ 2013 winners – view here

http://www.hostelbookers.com/2013-top-accommodation/

Most destinations mentioned are cheaply reached by budget airlines

I prefer to use Ryanair or Easyjet

Top hostels in South and Central America

As Product Manager for HostelBookers, I am pleased to announce the top hostels and properties in South & Central America for 2013 – as  brought to you by HostelBookers ‘Awards for Excellence’. All awards are based primarily on customer reviews. While I have the joy of selecting the winners, it is you – the customer, who has spoken!

Funky and famous Argentine hostel

Art Factory – Funky and famous Argentine hostel

The winners in South & Central America include the following:

Most Popular

Top 3 Accommodations

Best Atmosphere

Best Staff

Award for Cleanliness

Best for solo travellers

Best for families

Best for couples

Best new hostel

Best value hotel

Congratulations to all properties and their owners and staff – and happy travelling to the reader!

For a full list of HostelBookers ‘Awards for Excellence’ 2013 winners – view here

http://www.hostelbookers.com/2013-top-accommodation/

Top hostels in Africa & the Middle East

As Product Manager for HostelBookers, I am pleased to announce the top hostels and properties in Africa & the Middle East for 2013 – as  brought to you by HostelBookers ‘Awards for Excellence’. All awards are based primarily on customer reviews. While I have the joy of selecting the winners, it is you – the customer, who has spoken!

Relax in this beautiful hostel / riad in Morocco

Relax in this beautiful hostel / riad in Morocco – Equity Point – best chain

The winners in Africa & the Middle East include the following:

Most Popular

abraham-hostel-jerusalem

Top 3 Accommodations

Riad Verus

Best Atmosphere

atlanticpoint

Best Staff

Award for Cleanliness

Best for solo travellers

Best for families

Best for couples

Best new hostel

Best value hotel

Congratulations to all properties and their owners and staff – and happy travelling to the reader!

For a full list of HostelBookers ‘Awards for Excellence’ 2013 winners – view here

http://www.hostelbookers.com/2013-top-accommodation/

Grand Hostel Berlin win ‘Best Staff’ award

Grand Berlin - logo

Hostelbookers ‘Awards for Excellence’ has awarded Grand Hostel Berlin a ‘Best Staff’ award within Western Europe. The property has won numerous awards from a variety of OTAs since opening, making it one of the more wider known and respected hostels in Berlin’s saturated market. As I am here for ITB, I managed to visit the property for a tour and a catch up with the owners and managers.

Of the win, hostel manager Clara Rueter states ‘Wow! This means we are doing it right! Our staff are all very individual, all very natural with people. We are roughly 17 people, all speaking different languages from all over the world. While all different, we are all in harmony – and the guests pick up on that’.

The reception staff are all well trained and have excellent experience in hospitality management. The trend in the industry is that a lot of staff that work in hostels actually come from four and five star hotel backgrounds. This is also the case with Grand Hostel Berlin.

Adding to reasons for their win for Best Staff, Clara goes on to say ‘We have very entertaining staff. Every day we offer something, a different nightly event. We are a medium size property, so the customers really get to know the staff…. and we, the customers. We fulfil the needs of our guests. We are not a party hostel. We are more boutique. Our product is comfort, relaxation and a good nights sleep. We bring customers together…we are their home when they stay with us’.

Nina Geserick, a new manager to Grand, says ‘I noticed straight away the difference here. You can see the customers are not just a number. I have worked at larger hostels where this easily happens… Here, everyone knows each other on first name basis. The property size is manageable with just over one hundred beds. It is a friendly, medium size… Not a crazy party. We leave that to the others!’

Nina should know, she has a wealth of experience in the industry, having worked in Berlin hostels such as the Generator and One80 – both properties also having won awards in this years Hostelbookers Awards for Excellence. Generator for ‘Best Chain’, One80 ‘Best Newcomer’.

Award winning boutique Berlin hostel

Award winning boutique Berlin hostel

Jorg, part owner, talks about the introduction of their restaurant ‘Grand ma’s’. ‘We had so many customers asking where they could go for proper German food, there was no where great close by. We want them to stay with us, or have even more reason to come back to us after a long day out….so we created our restaurant with more traditional and affordable German dishes. Customers love it. The local businesses even come to us for lunch. Our strategy is to really get the evening service established, looking after our customers needs even more’.

Whatever Grand is doing, it is getting it right! The place is immaculate, the staff attentive, friendly and well spoken. They range from countries such as Australia, South Africa and Kazakhstan….some speak up to seven languages fluently. This worldly combination obviously suits the industry and product – it really is true and I hear it time and time  again, that great staff are invaluable – they either make or break the business. In Grand’s case, business is well and truly booming! Congrats

For a full list of HostelBookers ‘Awards for Excellence’ 2013 winners – view here

http://www.hostelbookers.com/2013-top-accommodation/